Deliveries & Refunds

Delivery

All orders are dispatched using Couriers Please or TNT Couriers and are delivered to the address submitted on your client page. No responsibility is taken by Outdoor Living for loss or damage once the package has been sent. Delivery to all Australian major cities is generally within 5 - 10 working days of dispatch.

Delivery to other countries is currently unavailable.  If an item you have selected is unavailable you will be contacted within 2 business days and advised that there may be a delay. You may choose an alternative product, exchange or refund if the delay is unsuitable.

Refunds, Exchanges or Faulty Products

Please choose carefully as Outdoor Living do not give refunds if you simply change your mind or make a wrong selection.

You must notify Outdoor Living within 3 days of receiving your order of any items that appear faulty. You may choose between an exchange or credit where goods are faulty, wrongly described or don't do what they are supposed to do. Exchange or credit amounts will apply only to the purchase price of the item you are returning, postage & handling costs will not be credited.

Security

All credit card transactions are processed using 128 Bit Secure Socket Layer (SSL) encryption

Pricing

All pricing listed on the Outdoor Living website is in Australian Dollars and is GST inclusive.

 


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